Our books returns policy
If you have changed your mind, or are not completely satisfied, then please see our returns policy for further information.
Advanced information & catalogues
Do you want to know about our soon-to-be-published book titles? See our advanced information (AI) files, below.
These monthly announcements are available in both Excel and PDF format for you to download.
View monthly advanced information files
Our books customer services
In October 2022 our print books fulfilment partner, Turpin Distribution, entered administration and can not fulfil any further orders.
As a result, processing print book orders for Emerald titles is currently limited as we work on alternative fulfilment solutions for our customers around the world.
As of the end of November 2022, we are able to accept and process orders for customers in the United States, South America and Canada through Baker & Taylor Publisher Services. If you are interested in placing an order, please contact Nick Dent for assistance.
We understand the inconvenience this causes, and we apologise for the disruption while we navigate this transitional period. If you have any questions, please get in touch using the contact details for your region above.
Contact details for our book agents
We also work with agents based in major territories worldwide.
Eastern Europe Lithuania, Albania, Macedonia, Armenia, Moldova, Azerbaijan, Mongolia, Belarus, Montenegro, Bulgaria, Poland, Croatia, Romania, Czech Republic, Russia, Estonia, Serbia, Georgia, Slovakia, Hungary, Slovenia, Kazakhstan, Tajikistan, Kosovo, Turkmenistan, Kyrgyzstan, Ukraine Latvia, Uzbekistan |
Radek Janousek +420 602 294 014 Vratenska 384/18 Praha 9, 19600 Czech Republic Email Radek Janousek https://radekjanousek.com |
Southern Europe, Middle East, and North Africa Mr Bill Kennedy – Egypt, Lebanon, UAE, Bahrain, Oman, Qatar, Iraq, Iran, Libya, Saudi Arabia, Sudan, Yemen Ms Claire DeGruchy – Cyprus, Greece, Jordan, Palestine, Malta, Algeria, Morocco, Tunisia, Turkey, Israel |
Avicenna Partnership Ltd P.O. Box 501, Witney Oxfordshire, OX28 9JL UK Email Bill Kennedy Mob: (0044) 07802 244457 Email Claire DeGruchy Mob: (0044) 07771 887843 |
Western Europe Italy, France, Belgium, The Netherlands, Luxembourg, Germany, Austria & Switzerland Ms Francesca Pollard – Italy Charlotte Anderson – Germany, Austria & Switzerland |
Mare Nostrum 39 East Parade Harrogate North Yorkshire, HG1 5LQ Email Francesca Pollard Tel: +44 (0)1423 562232 Email Charlotte Anderson Tel: +49 172 6623322 https://www.mare-nostrum.co.uk |
United Kingdom | Compass Academic Ltd. GW Business Centre Great West House Great West Road Brentford Middlesex, TW8 9DF Tel: 07901 916158 Email: [email protected] http://www.compassips.london |
Korea | ICK, Information & Culture Mr Se-Yung Jun & Ms Min-Hwa Yoo 49, Donggyo-ro 13-gil, Mapo-gu Seoul 03997 S.Korea Tel: (0082) 2 3141 4791 Email Se-Yung Jun & Min-Hwa Yoo |
East Asia Singapore, Brunei, Philippines, Indonesia, Thailand, Laos, Cambodia, Myanmar, Vietnam South Asia Bangladesh, Bhutan, India, the Maldives, Nepal, Sri Lanka, and Afghanistan |
Mr Andrew White The White Partnership 6 Newlands Road Tunbridge Wells Kent, TN4 9AT Email Andrew White |
South America, Central America including Mexico, and the Caribbean | Kimberly Wiley Books Sales Channel Manager Americas Emerald Publishing 120 Beacon Street Suite 202 Somerville, MA 02143, USA Tel: 1 617-945-9130 ext. 5620 Mobile: 1 857-998-1541 Fax: 1 617-945-9136 Email Kimberly Wiley |
Spain, Portugal, Gibraltar | Iberian Tel: 0034 654 886 787 Email Charlotte Prout Email Peter Prout |
Africa Angola, Benin, Botswana, Bukina Faso, Burundi, Cameroon, Cape Verdi, Central African Republic, Chad, Cote d’Ivoire, Comoros, Democratic Republic of Congo, Republic of Congo, Equatorial Guinea, Eritrea, Ethiopia, Gabon, Gambia, Ghana, Guinea Bassau, Kenya, Liberia, Madagascar, Malawi, Mali, Mauritius, Mozambique, Namibia, Nigeria, Rwanda, Sao Tome & Principe, Senegal, Seychelles, Sierra Leone, South Africa, South Sudan, Tanzania, Togo, Uganda, Zambia, Zimbabwe |
Africa Connection The Old School House Wallingford Road Mongewell Oxfordshire, OX10 8DY Email Guy Simpson Email Adrian Riddock |
People's Republic of China | Emerald (Beijing) Room 1301 Building B, JinQiu International Plaza No. 6 Zhichun Road, Haidian District Beijing, PRoC Tel: +86 10 8242 3257 Tel: +86 188 1102 1020 Email: [email protected] |
Hong Kong, Taiwan, and Macau | China Publishers Services Ltd Room 718 Fortune Commercial Building 362 Sha Tsui Road, Tsuen Wan, N.T. Hong Kong SAR Tel: (852) 2491 1436 Fax: (852) 2491 1435 Email: [email protected] |
Australia, New Zealand, Papua New Guinea | Booktopia Publisher Services Unit E1, 3-29 Birnie Avenue Lidcombe NSW 2141 Australia Tel: 02 9045 4336 Email: [email protected] |